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Frequently Asked Questions

Log in to your using your email and password. Your membership number is listed on the “Member/Account Profile” page.

You can access your journals byÌý with your email and password.Ìý You can access your journals by clicking the “Access Current Subscriptions” button on the Member/Account Profile page.

You can renew your membership by using .

Yes. If you will need to use a purchase order for your membership, just contact the Â¥·ïÌìÌà Customer Service team at 877-369-6283 or via email at membership@ncte.org, and they can assist with this process. ÌýAll purchase orders should be paid within 90 days from the invoice date.

Â¥·ïÌìÌà accepts Visa, MasterCard, Discover, American Express, check, money order, or purchase order as payment.

Â¥·ïÌìÌÃ’s Guidelines to Students’ Right to Read and other censorship related information is located online in our Intellectual Freedom Center.

We offer IP Authentication access for our Institutional Subscribers. To activate this service please provide the IP addresses with your order. When payment is received for a subscription and the IP addresses have been provided, access will be available within 48 hours from receipt of this information. If your institution already has a current subscription and wishes to have IP Authentication access, please contact Customer Service by phone at 877-369-6283 or online at our Contact Us page.

If you purchase your subscription through our online store, we run the access program every 3 hours starting at 7 am Central Time and running through 10 pm Central Time. If you join between 10 pm Central Time and 7 am Central Time, your access will be given during the 7 am Central Time update.

If you purchased your subscription by phone, please allow 48 hours processing time if done Monday through Thursday or 72 hours if done on Friday.

Visit the member benefits page to find membership information, highlights of resources, and sample journals to share with your students.

School group memberships are not transferable. During the next renewal period for yourÌý²õ³¦³ó´Ç´Ç±ôÌýgroupÌý³¾±ð³¾²ú±ð°ù²õ³ó¾±±è, you willÌýhave an opportunityÌýto addÌý´Ç°ùÌýremove members under your current groupÌý³¾±ð³¾²ú±ð°ù²õ³ó¾±±èÌý²¹°ù°ù²¹²Ô²µ±ð³¾±ð²Ô³Ù.

When you join Â¥·ïÌìÌÃÌýor renew your membership, your membership duesÌýare used for the delivery of Â¥·ïÌìÌÃÌýmemberÌýbenefits.ÌýYou may cancel your membership at any time, but membership duesÌýare not refundable.ÌýYou will begin to receive renewal notices within aÌýfewÌýmonths prior to your membership expiration date. If at that time you wish to discontinue your membership, simply do not reply to the notices.Ìý

Â¥·ïÌìÌÃÌýrecognizesÌýthe need for institutions toÌýuseÌýpurchase orders to cover largerÌýmembershipÌýorders. All purchase orders should be paid withinÌý90 daysÌýfrom the invoice date.ÌýÌýÌý

Are there questions that you think we should add to the list? Email your ideas to membership@ncte.org.